I cant see my offers working

Can't see your offer working correctly?

Common remedies include:

  • Try another browser - if you hit no thanks the offer will be hidden. Clearing your cookies or using another browser will show the offer again.
  • Is the upsell item already in your cart? If the item is in your cart the offer won't show. This can be configured in the offer settings
  • Are the rules of the offer set to ANY or ALL? Please ensure all of the rules are met if set to all.
  • Please ensure your rules are being met for the offer. Eg: A customer is logged in and tagged correctly, cart mets the correct total etc.

Still no luck? Please test the offer in app - by clicking the Test link from the actions dropdown of your offer.

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