I cant see my offers working
Can't see your offer working correctly?
Common remedies include:
- Try another browser - if you hit no thanks the offer will be hidden. Clearing your cookies or using another browser will show the offer again.
- Is the upsell item already in your cart? If the item is in your cart the offer won't show. This can be configured in the offer settings
- Are the rules of the offer set to ANY or ALL? Please ensure all of the rules are met if set to all.
- Please ensure your rules are being met for the offer. Eg: A customer is logged in and tagged correctly, cart mets the correct total etc.
Still no luck? Please test the offer in app - by clicking the Test link from the actions dropdown of your offer.