I cant see my offers working

Common remedies include:

Try another browser - if you hit no thanks the offer will be hidden. Clearing your cookies or using another browser will show the offer again.
Is the upsell item already in your cart? If the item is in your cart the offer won't show. This can be configured in the offer settings
Are the rules of the offer set to ANY or ALL? Please ensure all of the rules are met if set to all.
Please ensure your rules are being met for the offer. Eg: A customer is logged in and tagged correctly, cart mets the correct total etc.

Still no luck? Please test the offer in app - by clicking the Test link from the actions dropdown of your offer.

Contact Us